Agent infrastructure for environments where accountability matters.
Governance, policy, audit and control for organizations that answer to regulators, auditors and internal risk teams.
An answer isn't enough. You need the trail behind it.
In regulated environments, an agent's decision is only acceptable if the organization can explain how it was produced. That takes more than logs. It takes the version, the prompt, the policies applied and the resources accessed, all tied to a specific run.
A regulated operation does not put into production what it cannot audit. Exact replay, rules with legal citations, four-eyes approval and the institution's own cloud are what an audit demands, and each one had to be born in the engine, not in a library.
Built around the questions you already have to answer.
Governance
Establish ownership, lifecycle and organizational accountability for every agent.
Policies
Codify regulatory requirements once and enforce them across the ecosystem.
Auditability
Reconstruct what happened in a specific run, with the configuration that produced it.
Control
Define exactly which data, tools and systems an agent can reach.
Where agents come into operations that can't fail.
Each industry has a pack with vocabulary, journeys, rules imported from compliance and a baseline. Every deployment produces reusable components for the next one.
Financial Services
Customer service, PIX, cards, credit, collections and KYC.
Insurance
First notice of loss, denials, fraud, underwriting, policy and renewal.
Retail & E-Commerce
Orders and after-sales.
Healthcare
Scheduling, authorizations, documentation and members.
Energy & Utilities
Outages, billing and new connections.
Telecom
Billing, retention, support and number portability.
Agribusiness
Rural credit, crop insurance and traceability.
The same surface, where the outcome has to be proven.
Collections, claims, onboarding and KYC, on the same voice and messaging surfaces, but where every decision answers to a regulator and the agent has to run inside the institution. There the platform is not overhead: it is what makes proof possible.
Certifications are published only after validation.
Tessera is being built around the operational requirements of regulated organizations. Compliance statements and certifications are published only after completion and official validation.
